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PLEASE READ THIS INFORMATION. YOU WILL NEED IT TO ACCESS THE BUILDING!
 
Radford House
345 High Meadow Loop, Hot Springs, AR
 
Key box: There is a key box outside the main lodge. The code will be on your receipt. This is how you will gain access to the building.
 
Check In/Out:
Girl Scout groups that regularly meet at Radford House may check themselves in and out without the help of the reserve ranger.
 
All groups will check in and out using a QR Code. The instructions and codes are posted in each facility.
 
Emergencies: 
For all medical emergencies, call 911. 
Call 1-800-489-0457 to report an emergency to Girl Scouts – Diamonds.
 
Cancellations/refund policy:
Weather-related cancellations on the day of arrival have no penalty. All other cancellations must be made within 14 days of the reservation to receive a full refund. Cancellations made after the 14 day time frame will be refunded at 75%, with 25% held as a booking and processing fee. 
 
Insurance & other required documentation:
Private Groups & Girl Scout Groups:
All non-members Send this form to all non-members in your group. Legal guardians should complete for minors. .
Girl Scout Groups: 
Registered Girl Scout members For the safety and best interest of all members, please ensure that registrations are up to date before visiting camp. 
All Groups:
A valid drivers license is required at check-in (not necessary for all members of the group, just the reservation holder).
Companies & Nonprofits:
A certificate of liability insurance is required for all companies and non-profits at check in. Here are the requirements for the certificate:
 
Contractual liability for bodily injury and property damage in an amount not less than $1 million combined single limit and naming Girl Scouts - Diamonds of Arkansas, Oklahoma and Texas as an additional insured. 
Fire legal liability shall be included in the limit. 
If the company intends to use vehicles on the property, a certificate of insurance is needed for commercial automobile liability for owned, nonowned, and hired cars with a minimum limit of $1 million combined single limit for bodily injury and property damage. 
If the company employs staff, certification that workers’ compensation and employers’ liability are covered by insurance.
 
These are documents are required at check in and they will be uploaded using the online form. Please have them ready on the device that you wish to use during check in. Please be sure that all required documentation is not expired. 
 
Girl Scouts - Diamonds of Arkansas, Oklahoma and Texas reserves the right to terminate reservation agreements or contracts at our discretion. 
 
Troops & Service Units:

If you are traveling for a troop travel trip that is over 120 miles away or if it is an overnight trip, please be sure to start a Troop Travel Application and send it to program@girlscoutsdiamonds.org.

Once the troop travel application is submitted, a member of the program department will share a discount code with volunteers to use during booking. It is important to note that discount codes will be shared with those that start the application process. An approved status is not required to receive the code but is ultimately required to travel. Discounts will not be applied to those that book a reservation before a troop travel application is submitted.

Staff:

Each department has a special discount code to apply at check out. This is to be used for business purposes only. If you do not know your department's discount code, please reach out to your supervisor or email property@girlscoutsdiamonds.org. When completing a reservation on behalf of someone else, please enter their personal information in so important directions can be shared with them from the property ranger or regional coordinator.

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Corporate Office:  11311 Arcade Drive, Little Rock, AR 72212
Questions?  Call us at 800-632-6894
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